![]() ![]() The product revision cycle can at times feel way ahead of the documentation revision cycle, leaving those in our roles (yours and mine, respectively) often playing catch-up just hoping to learn a workflow or how a feature should work. I definitely feel and share in your pain over situations like this most recent dust-up initiated by our 11.5.1 update. Thanks for the updated information you shared about JAMF PI-010001. Subject: Re:ARM Macs Can't upgrade to 11.5.1. Error message may state "Some updates could not be installed."Īpple's Response (missing context of my response to Apple but lets just say I wasn't pleased) Third Party: ‘Recently activated or DFU restored computers with Apple silicon may not be able to install macOS updates. JAMF response: The product issue number is PI-010001 with a brief description below: I have no idea why this works on the intel macs with Big Sur but not on these ARM macs. If it was a restriction, would not have even got to the download screen. ![]() We do have a 7 day restriction for updates but do not apply that restriction to ARM at this time (and I've certainly excluded my machine). There are no restrictions for ARM based macs to not receive the updates. I have opened a ticket with JAMF as I believe this to be a JAMF issue since testing ARM macs not in JAMF works fine. ![]() Multiple ARM based macs in our environment in different locations and different networks. It's not the wrong password because entering the wrong password shakes the password box. There was an earlier posts about securetokens, however these accounts have secure is enabled. Box goes away and another box pops up saying "Some updates could not be installed." Users are signed in with an admin created via system preferences and one created via the prestage setup.Īfter clicking restart now, get the prompt, "Software Update is trying to authenticate user" Enter password for the user "username" to allow this. Macs not in JAMF including ARM 11.5.1 installs.ĭEP ARM macs, configured via JAMF prestage will not install 11.5.1. ![]()
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